You can always see the estimated delivery time for each product. This always refers to standard shipping. As a rule, the delivery time for England is aprox. 5-8 working days, within the EU usually 3-4 working days. The delivery time is shorter for express delivery, as express deliveries are prioritised.
We cannot guarantee delivery times for standard shipping. 

For delivery by a specific date, we recommend using the [express services].

In the case of delivery by DHL/Post, you will of course receive a tracking number by e-mail as soon as our production department has created the shipping label.
If your parcel has not arrived after the specified delivery time, please contact us via our [contact form].