The garment has a slight odor or discoloration around the print
The direct printing technique may leave a frame and a slight odour. Experience has shown that these residues disappear after the first wash. This is a production-related issue that generally occurs with direct printing.
Please follow our washing instructions for the first wash, e.g. do not overfill the washing machine so that the residue can be completely removed.
How do these residues occur?
As soon as coloured textiles are printed using direct printing, they must first be pre-treated with a fixing liquid. Without this liquid, it is not possible to fix the colour in the textile. The substance we use is harmless and certified to ÖKO-TEX Class 1 standards.
If the odour or residue does not disappear after washing, you are welcome to send us a message with a photo using the [contact form].