Order process
- Video instructions
- Can I repeat an order or place a repeat order?
- I can't find a suitable motif or a suitable font.
- Do I have to register to be able to order?
- When will my desired item be available again?
- How can I find a suitable top or the right dress size?
Order change & cancellation
Customer account & newsletter
Payment
- How do I receive my invoice?
- What payment options are available?
- How can I pay by credit card?
- How can I receive my invoice again?
- How can I pay by instant bank transfer?
- How can I pay by prepayment?
Voucher & Discount
Products
- Certificates and what they mean
- What does Fair Wear mean?
- Baseball Cap FlexFit
- Baseball Cap FlexFit
- Beach towel
- Magic cup
Bulk orders
Where is my order?
Delivery time & dispatch
- What does shipping cost?
- How long is the delivery time?
- Can I change my delivery address at a later date?
- Can delivery times deviate from the standard delivery times?
- What do I do if I have not received my order?
- What happens if I am not at home at the time of delivery?
Design & Print
- Remove background
- Printing Methods
- How do I change the printing method for my product?
- Information on copyright and the use of designs
- QR codes on textiles
- Printing costs
Returns & complaints
- Returns and Rectification for Individually Customized Products
- Assumption of return costs
- Return option
- What happens to my return?
- The quality of the print is not satisfactory, what can I do?
- How can I make a return?